4 posts
A practical look at how Thumbtack navigates evaluation for emerging AI experiences and what we’ve learned along the way. By: Shishir Dash , Director of Applied Science & Teja Venkat Kolli , Senior Applied Scientist Evaluating AI at Scale Introduction AI is reshaping how people interact with products, and Thumbtack is no exception. We’re introducing AI into more aspects of…
As a fast-growing home services platform, we heavily utilize machine learning to elevate user experience and improve business processes such as reducing spam, improving search results, and providing recommendations. In recent years, Generative AI has taken the world by storm as a powerful addition to traditional ML. We embraced this mega trend by incorporating LLMs into various areas of our…
Over the past 15 months I have been actively working with LLM’s in my job as a software engineer. I have had many moments where I thought singularity was here, but then almost immediately after I would see the agent fall flat on its face. I have become interested in figuring out when and why these new tools fail, in…
Digital systems have become deeply integrated into many aspects of modern life, particularly within the financial sector. While digital banking simplifies day-to-day operations for clients, it also creates new opportunities for malicious actors to exploit these systems. As a result, money laundering has grown particularly prevalent due to this digital expansion. Banks are required to monitor for money laundering activities…
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