#customer solutions

5 posts

1 Jun

Muni T. Bondu 1 Jun 2026 5 min read

Scaling oncology patient support: How New York Cancer and Blood Specialists transformed customer experience with AWS and Pronetx, now part of Caylent

This post details how NYCBS partnered with Amazon Web Services (AWS) and AWS partner Pronetx (now part of Caylent) to migrate to Amazon Connect Customer, the AWS cloud contact center service. The migration delivered a 54 percent improvement in patient enrollment and transformed the way NYCBS connects with the patients who need them most.

amazon connectcustomer solutions

19 May

Saransh Burman 19 May 2026 6 min read

How ALS GeoAnalytics LITHOLENS ™ revolutionizes core logging through machine learning with Amazon EKS

AWS Architecture

This post explores how ALS GeoAnalytics successfully deployed LITHOLENS ™ with Amazon Elastic Kubernetes Service (Amazon EKS) to scale model training and inference while minimizing cost.

artificial intelligence compute customer solutions energy industries

Moises Hernandez 19 May 2026 9 min read

How Synthesia optimizes generative AI video inference on Amazon EC2 G7e instances

AWS Architecture

This post introduces a video decoding optimization technique that we have ideated in collaboration with Synthesia Research Engineering team, which we call Asynchronous Frame Generation Pipeline. Adopting this technique allows you to overlap GPU compute, device-to-host (D2H) data transfer, and host-side post-processing. In this post, we apply this technique to the VAE decoder of a Wan video generation model as…

amazon ec2 customer solutions generative ai technical how-to artificial intelligence

27 Apr

Samuel Lefki 27 Apr 2026 11 min read

Deloitte optimizes EKS environment provisioning and achieves 89% faster testing environments using Amazon EKS and vCluster

AWS Architecture

In this post, we explore how Deloitte used Amazon EKS and vCluster to transform their testing infrastructure.

customer solutions

21 Apr

Avdhesh Paliwal 21 Apr 2026 8 min read

Real-time analytics: Oldcastle integrates Infor with Amazon Aurora and Amazon Quick Sight

AWS Architecture

This post explores how Oldcastle used AWS services to transform their analytics and AI capabilities by integrating Infor ERP with Amazon Aurora and Amazon Quick Sight. We discuss how they overcame the limitations of traditional cloud ERP reporting to deploy real-time dashboards and build a scalable analytics system. This practical, enterprise-grade approach offers a blueprint that organizations can adapt when…

amazon auroraamazon quick sightcustomer solutions