Each quarter, we ask some of our R&D teams to take a week away from the day-to-day to experiment and innovate on AI. We call this AI Builders Week, and it helps fuel our AI transformation. In past quarters, we’ve focused on building for individual workflows — how do we each get faster and more productive […] The post Inside…
#innovation
14 posts
23 Jul
21 Jul
“You Should Be A Little Uncomfortable”: How Cursor Is Navigating the New Shape of Product Craft
Inside AtlassianEvery week, it seems like the rules change for building products. We’re all figuring this out in real time, and one of the best ways we’ve found to do that is to sit down with other leaders who are in the thick of it. That’s why Atlassian recently started a series called AI Talks at […] The post “You Should…
15 Jul
Two years in: how Atlassian for Startups grew from an experiment into a global program — and why it matters more than ever
Inside AtlassianEarly-stage startups face a particular set of growing pains. It’s not just figuring out what to build and for whom – there’s also a need to measure progress, coordinate across projects, and keep knowledge accessible, all while likely making some drastic pivots. These challenges are what we call a “collaboration tax,” and if it isn’t […] The post Two years…
14 Jul
Expedia Group Technology — Innovation A framework for how we build, deploy, and evolve AI systems for impact and scale Photo by Florian Wehde on Unsplash There’s an important distinction between Artificial Intelligence (AI) that just works today and AI that lasts at scale. Many companies optimize hard for the first one without ever asking whether they’re building the second.…
30 Jun
Expedia Group Technology — Innovation Using large language models to reveal bottlenecks in Spark SQL execution plans Photo by Luis del Río If you’ve ever stared at a 300-plus-node physical plan at 2 a.m. trying to spot a missing broadcast or one cursed skewed partition, this is for you. Spark makes it deceptively easy to write complex SQL that looks…
11 Jun
Abstract Agent-driven end-to-end (E2E) tests add a new exploratory layer to testing, but should they replace traditional deterministic tests? We ran more than 200 agentic E2E workflows using the Playwright MCP, Playwright CLI, and agent-generated Playwright tests in test workspaces using non-production data to find out how agentic testing could fit into both our and…
5 Jun
Why organic adoption beat top-down mandates at one of America's largest restaurant chains The post How Wendy’s turned everyday challenges into enterprise-wide transformation appeared first on Inside Atlassian.
2 Jun
How Loom turns customer support into a driver of business growth with Atlassian Customer Service Management
Inside AtlassianLoom resolved over 80% of support inquiries with AI and reduced the likelihood of churn by 11% – transforming support into a growth driver. Executive Summary Loom didn’t just improve support — they proved better experiences drive retention and growth. Challenge: Loom needed to scale support for millions of users without adding headcount, while reducing […] The post How Loom…
1 Jun
AI is moving fast, and Atlassian app teams are rolling out new features at a cracking pace! In a quest to make sure that UX content stayed top quality, our content design team created the Content Assistant: a helpful teammate powered by Atlassian’s Rovo. It quickly became one of the business’s favourite AI helpers. Here’s what we learned while building…
29 May
The future of product craft: Why AI-native PMs build better products, not just work faster
Inside AtlassianAI use is accelerating across the modern enterprise. Teams are moving faster. The barrier to building will continue to drop. But the cost of building the wrong thing is about to skyrocket, because teams can now ship more of it, faster. Atlassian’s State of Teams 2026 report found that 89% of executives say AI has […] The post The future…
10 Feb 2025
Leading while learning Why great managers don’t have all the answers I used to think leaders had to have all the right answers. Now I know that the best ones have all the right questions. Early in my career, I admired managers who seemed to have everything figured out. They spoke with certainty, made quick decisions, and never hesitated. I…
16 Nov 2023
Mozilla has just launched the AI Guide, a collaborative hub for developers to join forces, inspire each other, and lead the way in groundbreaking generative AI advancements. The AI Guide’s initial focus begins with language models and the aim is to become a collaborative community-driven resource covering other types of models. The post Mozilla AI Guide Launch with Summarization Code…
16 Jun 2022
Samuel Aboagye is a genius. Aboagye is 17 years old. In those 17 years, he’s crafted more inventions than you have, probably. Among them: a solar-powered bike and a Bluetooth speaker, both using recycled materials. We caught up with Aboagye over video chat in hopes that he’d talk with us about his creations, and ultimately how he’s way cooler than…
10 Feb 2022
Hackathons, innovation days, codefests — whatever you call them — have been a feature of the tech industry for the last 20 years, and one of the most powerful ideation tools at our disposal. The premise is simple, given a theme or problem space, the hackathon participants must self-organise into teams to explore ideas, write some code, and deliver a…